Terms & Conditions

This website is provided by us on an "as is" basis. This website makes no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, or products included on this website.

To the full extent permissible by applicable law, this website disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. The owners of this website will not be liable for any damages of any kind arising from the use of this website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

By using this website, you agree to the Terms and Conditions and Policies. These are subject to change without notification. All changes will be published on the website.

Contact Details

KAMERAZ
Shop 101, Rosebank Mall
50 Bath Avenue
Rosebank
2196 
Tel: 011 880 2885
Email: info@kameraz.co.za

Trading Countries

This store only trades in South Africa

Currency

All prices are listed in ZAR (South African Rand) and include VAT (15%). All transactions will be processed in ZAR (South African Rand).

International Orders

We will only accept orders from and deliver products to addresses in South Africa. If you are an international client who would like to purchase from us, you will need to contact our sales team on info@kameraz.co.za and arrange for your own courier to collect the items from our store on your behalf. 

Return / Refund Policy

What is your return policy?

You may return a product for refund or exchange (if due to our error) within 7 days of the order shipment date.

The order shipment date and order notification are provided to you by email.

All returns must be accompanied with a Return Merchandise Authorisation number (order number #) which you would have received upon placing your order online.
If we shipped you the wrong product, or it arrived defective or damaged we will carry the cost to get it replaced within the borders of South Africa only.

Contact us within 7 days of the item's order shipment date to arrange for the return of your purchase.

We will send a replacement or refund you for your purchase, provided the returned item(s) are received back in their original packaging, unused, along with all accessories, etc., where applicable.

The packaging is part of the complete item so it has to be in the original condition in which it was sent.

*Please note we cannot accept returns on Emulsion Based Film and Flash based Memory Products due to the volatility they can suffer under certain weather conditions (Memory card compatibility must be checked by the purchaser and we cannot be held responsible for incorrect memory card purchases if they do not work on your device). Please ensure you are 100% sure on compatibility before you purchase. We will only replace/refund/repair Flash Memory Cards if they have a manufacturing fault.

If you ordered the wrong item

We will exchange your goods for the correct item or if the item is not available we will refund you for your purchase (minus the delivery cost) within 7 days of you returning the goods to us, provided the returned item(s) are received back in its original packaging and provided your purchase is in "as-new" condition, and the purchased product was not noted as a clearance or non-returnable item.

When your return is received, you will be issued a refund (to the credit card used to pay) for the merchandise only. Please note that you are responsible for the cost of shipping the package back to us.

Ship your package back to us at the following address:
KAMERAZ
Shop 101A, Rosebank Mall
50 Bath Avenue
Rosebank
2196

If the goods do not match their description.

If the goods do not in all material respects and characteristics correspond with their description on our website, you may return them to us at our expense within 10 days of you having received them, in the original packaging. We shall refund to you the cost of the goods less the reasonable cost of repackaging them, and we reserve our right to charge you a reasonable amount for use of the goods if the goods have been used. Images used on our website are purely for illustrative purposes and are not binding to the actual product being advertised or sold. The description of the goods stands as priority in confirming the item for sale and not the image itself.

Change of heart or buyers remorse.

We do not offer refunds for products purchased if you have a change of mind or buyers remorse. If you have a special request prior to purchase please make arrangements with the store management should you have the need to do so and this will be dealt with on a case to case matter. Under certain circumstances it will be at management discretion to accept returns and will usually carry a restocking/handling fee.

Errors and Omissions

While every effort will be made to ensure that our pricing and products advertised are correct. We realise there will be times when there will be a pricing error and as such, reserve the right to update prices at any time without any prior notice given. If you are in doubt, please phone and check the price with our store before purchasing an item to check both stock levels and price.